We believe every missed support ticket is a customer slipping away from you and that's why we exist, to prevent that from happening

Our services

Email support

Your customers don’t want robotic replies. They want to feel heard. At Experoc, we craft every email with care combining AI speed with human warmth to create meaningful conversations that resolve issues, strengthen loyalty, and drive repeat business. It’s not just support, it’s brand storytelling in every inbox.

Response That Feels Personal

We match your tone and brand voice every email sounds like you, not a script.

5

34

Scalable Without Sacrifice

Whether it’s 50 emails or 5,000, quality never drops. Your standard stays our standard.

~150

Follow-Up That Feels Natural

We don’t drop threads we nurture them, turning problems into possibilities.

Live Chat That Converts, Connects, & cares

Today’s customers expect answers now. But speed alone isn’t enough they want empathy, clarity, and confidence. At Experoc, we deliver real-time chat support that feels personal, not robotic. Whether AI-driven or human-led, every conversation is designed to solve problems fast and leave a lasting impression.

Human + AI = Always Available

Smart automation covers the basics, while our team handles the complex.

4

23

Instant Engagement That Builds Trust

We meet customers in the moment and make them feel like they matter.

16

Seamless Integration With Your Brand

From tone to timing, we sound like part of your team because we are.

Social Support That Protects Your Brand And Grows Your Tribe

Your customers are talking. The question is who’s listening? At Experoc, we manage your social channels with precision and care, turning every comment, DM, and tag into a chance to build loyalty, solve problems fast, and show the world your brand is alive, responsive, and human.

Multi-Platform, One Voice

Facebook, Instagram, X, TikTok one unified voice, always on point.

5

45

Brand Reputation, Guarded 24/7

We keep an eye on everything so your reputation never takes a hit.

130k

Rapid Response That Feels Real

No generic replies just authentic, on-brand conversations that matter.

WhatsApp Support That Feels Effortless and Drives Action

Your customers live on WhatsApp. So should your support. At Experoc, we help you show up where it matters most delivering fast, friendly, and frictionless conversations that build trust, close sales, and keep customers coming back. It’s support that feels like texting a friend backed by serious business results.

Conversational Selling Made Easy

Turn support into sales with real-time product help, bookings, and follow-ups.

3

1340

Smart Automation With a Human Feel

AI handles FAQs and routine chats, while our team steps in for what really matters.

23

Instant Access, Real Connection

Be one tap away when your customers need answers no delays, no forms.

We’ve helped them

”I run a small massage therapy practice, and honestly, managing bookings and messages was exhausting. Experoc gave me back my time. Clients now get quick responses, and I haven’t missed a single appointment since onboarding. Worth every cent.”

- Sarah N., Owner, Balance Wellness Studio

”We used to miss dozens of customer inquiries every week now Experoc handles them instantly. The blend of AI and human support has been a game changer. Our refund requests dropped, and our reviews finally reflect the care we’ve always wanted to deliver."

- Karabo M., Founder, Drifted Skin Co

”My inbox used to be a nightmare now it's under control. Experoc manages emails, follow-ups, and FAQs like a dream. My clients feel cared for, and I can finally focus on what I do best: coaching and delivering real results.”

- Nomvula T., Education Consultant

Happy clients

Happy you

Contact us

Whether you have a request, a query, or want to work with us, use the form below to get in touch with our team.